20% OFF total subscribe below | Get 6000+ products all under $20 | Check here

Wishlist

14000+ PRODUCTS
FREE SHIPPING ON ORDERS OVER $50
SECURE SHOPPING
cropped-logo.png

Refund and Returns Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund.

What is your return policy?

When you receive your package, promptly check the items to make sure the items are working. We are happy to provide account credit or replace items found to be DEFECTIVE.  Due to the nature and usage of Adult Products, ALL SALES ARE FINAL and we do not accept returns.

You must contact us within the first 30 days when you have received a defective or incorrect item and are requesting either a refund or replacement. Please send your order number, and a detailed description of the issue and/or photos to contact@kinkymart.co

  Finally, manufacturers may change packaging styles before they update images. In these cases, the product is exactly has described, but the packing may look different. These situations are not cause for return/credit.

To complete your return, we require a receipt or proof of purchase.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.


Sale items

We only replace items if they are defective or damaged. 

Gift Items

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at contact@kinkymart.co for questions related to refunds and returns

Shopping Cart
Scroll to Top
Login to your account

20%OFF

SUBSCRIBE Now TO GET 20% OFF YOUR ORDER

Enter your name and email address below to receive your code. 

Please check your spam folder if you don’t see the code in your inbox.